Results

The Geneva approach ensures we explore every opportunity
to not only hit targets but exceed expectations

The Alnwick Garden

Creating a presence

As one of the UK’s top 20 tourist attractions, with around 300,000 visitors every year, Alnwick Castle and Garden were seeking a new approach to their online appearance and presence.

They wanted a site that effectively communicated all dimensions of The Alnwick Castle and Garden experience to their mixed target audience, which would ultimately increase their online sales conversion rate.

Building The site

A new ecommerce booking system was introduced, which visitors could use to purchase tickets beforehand. We encouraged users to buy online with the incentive to save money, benefit from offers and reduce time spent queuing to get into the castle and garden itself, which in itself increased traffic to the website.

Social media was an important aspect of this project and a particular route Alnwick wanted to improve. They wanted their social media channels to be an integrated part of the websites, and should lead naturally on from them. Therefore, we developed more space for their different channels on the site, such as Facebook, Twitter, YouTube and Flickr, and helped to get them up and running by gaining fans and followers by running different campaigns.

Geneva excelled in all areas asked of them on the website project. With a comprehensive online package and ongoing improvements to our brand.

David Hawke, Alnwick Commercial Director

Process

Geneva collaborated with Guerilla Communications to entirely reconstruct the Alnwick Castle and Garden websites for a much cleaner browsing experience. As a result, both websites seen an immediate uplift in traffic and visitors upon launch.

The Results

Visitors up 29,000 Year on year
Average position 5.1 in search results for all terms
10,000 extra natural search visitors
Bounce rate for wedding terms down 17%